🌟 LiveImpact for Nonprofits
Tired of paying for five different tools just to manage your donors, programs, volunteers, and events? LiveImpact unifies your entire nonprofit operation into one AI-powered platform—combining donor management, case management, fundraising, and volunteer coordination with intelligent Decision Support, AI Chat, and Smart Search. Get enterprise-level functionality at a fraction of the cost of Salesforce or Raiser's Edge, with modular pricing that lets you pay only for what you actually use.
What It Does
LiveImpact solves the expensive, fragmented software problem plaguing nonprofits worldwide. Instead of paying for separate platforms for donor management, case tracking, event registration, volunteer scheduling, email marketing, and reporting—then struggling to make them all talk to each other—LiveImpact provides everything in one unified, AI-enhanced system.
The platform addresses the core challenge nonprofits face: managing multiple stakeholder relationships (donors, program clients, volunteers, members, grantmakers) with limited staff and budget. LiveImpact's AI capabilities go beyond basic automation—the AI Decision Support analyzes your data in real-time to surface program outcomes and forecast needs, while AI Chat lets you ask questions in plain English and get instant insights without clicking through endless menus or building complex reports.
For organizations currently using spreadsheets or outgrowing entry-level tools, LiveImpact provides a complete database with role-based access, custom dashboards, and integrated marketing tools. For nonprofits frustrated with Salesforce's complexity or Raiser's Edge's cost, LiveImpact delivers comparable power with nonprofit-specific terminology, easier navigation, and transparent, modular pricing.
Best For
Organization Size
- Small to medium nonprofits ready to outgrow spreadsheets
- Mid-sized organizations consolidating multiple tools
- Larger nonprofits seeking affordable Salesforce alternatives
- Organizations with 3-50+ staff members
Ideal Use Cases
- Human services organizations managing both donors and program clients
- Nonprofits running events, auctions, and peer-to-peer campaigns
- Organizations needing integrated volunteer management
- Membership-based organizations tracking dues and engagement
Key Roles Who Benefit
- Executive Directors: Get real-time dashboards showing organizational health across fundraising, programs, and engagement without requesting reports
- Development Directors: Manage donor pipelines, track giving patterns, launch campaigns, and generate funder-ready reports from one platform
- Program Managers: Track client intake, schedule services, monitor outcomes, and demonstrate program impact for grant reporting
- Volunteer Coordinators: Use self-serve portals for volunteer intake, schedule shifts, track hours, and measure engagement
- Operations Staff: Eliminate data entry duplication, automate workflows, and maintain one source of truth for all organizational data
Key Features for Nonprofits
AI-Powered Intelligence
Get insights without becoming a data analyst
- AI Decision Support: Real-time analytics automatically track program outcomes, identify service gaps, and forecast needs
- AI Chat: Ask questions in plain English—"Which donors gave last year but not this year?"—and get instant answers
- AI Smart Search: Understands query intent (not just keywords) to deliver precise, up-to-date information from your database
- Private and secure AI with no data sharing or training on your information
Comprehensive Donor Management
Complete 360-degree donor profiles and engagement
- Centralized donor database with giving statistics, communication history, and engagement tracking
- Gift management with automated thank-you workflows and stewardship reminders
- Donor segmentation for targeted campaigns and personalized outreach
- Moves management to guide donors through cultivation to major gifts
Integrated Fundraising Tools
Launch campaigns without platform fees
- No platform fees for fundraising campaigns—only 1.99% + $0.49 credit card processing
- Peer-to-peer fundraising with participant pages and team leaderboards
- Event management and ticketing with automated confirmations
- Auction management for silent and live fundraising events
- Text-to-give capabilities for mobile fundraising
Case & Program Management
Track program clients and demonstrate impact
- Streamlined intake processes with customizable forms and automated workflows
- Program tracking with service logs, milestones, and outcome measurement
- Funder-ready reporting that pulls data automatically for grant reports
- Color-coded fields and smart grids for instant informed decision-making
Volunteer Management
Coordinate volunteers with self-service tools
- Self-serve volunteer portal for application, scheduling, and hour tracking
- Automated scheduling and shift reminders reduce no-shows
- Time tracking and reporting for volunteer hour documentation
- Volunteer-to-donor conversion tracking to identify cultivation opportunities
All-in-One Integration
One platform, one database, endless possibilities
- 10+ natively integrated apps within a unified system—no third-party connectors needed
- Email campaigns and newsletters sent directly from the platform
- Membership management with automated renewals and tiered benefits
- Grant management for tracking applications, deadlines, and reporting requirements
- Role-based access with customizable dashboards for different team members
Real-World Nonprofit Use Case
Consider a mid-sized human services nonprofit providing after-school programs, family counseling, and emergency assistance. Before LiveImpact, they juggled five separate systems: Excel for client tracking, Mailchimp for emails, Eventbrite for fundraising events, SignUpGenius for volunteers, and QuickBooks for donations. Staff spent hours each week manually updating spreadsheets, reconciling data across platforms, and creating reports for board meetings and grant applications.
After implementing LiveImpact, the organization consolidated everything into one platform. Program managers now track client intake, service delivery, and outcomes in the case management module while the development director manages the entire donor pipeline—from first-time $25 gifts to major donor cultivation—in the same database. When a volunteer expresses interest in becoming a donor, their profile automatically links both relationships without re-entering data.
The AI features transformed their decision-making. Instead of spending a week preparing for quarterly board meetings, the Executive Director uses AI Chat to ask questions like "How many families did we serve this quarter compared to last year?" or "What's our donor retention rate for gifts under $500?" and gets instant visualized answers. The AI Decision Support automatically identifies which programs are approaching capacity, which donors haven't been contacted in 6+ months, and which grant deadlines are approaching—surfacing actionable insights that previously required manual analysis.
For their annual gala, they used LiveImpact's integrated event management and auction tools—no platform fees meant more money went directly to programs. Volunteers self-scheduled through the portal, donors received automated thank-you emails customized based on giving level, and the finance team had clean transaction records the next morning. The organization estimates they're saving $800/month in software subscription costs plus 15-20 hours weekly in staff time previously spent on data reconciliation and manual reporting.
Pricing
LiveImpact uses modular, subscription-based pricing starting at $500/month. Unlike per-user pricing models that become expensive as you grow, LiveImpact charges based on the modules and features you actually use—making it more predictable and affordable, especially for organizations with large teams or many volunteers who need system access.
Platform Pricing
Flexible, modular pricing structure
Base Platform Fee
Starts at $500/month depending on modules selected
- Pay only for the features and modules you actually use
- Add or remove modules as your needs change
- No hidden fees or per-user charges for most modules
Current Promotional Discount
50% off Case Management Solution: $500/month (regularly $1,000/month)
Processing Fees
- Credit card processing: 1.99% + $0.49 per transaction (applies to donations, ticketing, and auctions)
- No platform fees for fundraising campaigns—significantly lower than most competitors
What's Included
- Dedicated onboarding support with account configuration
- Data import assistance from existing systems
- Comprehensive training programs for your team
- Ongoing customer support (responsive and helpful according to reviews)
Cost Comparison
How LiveImpact stacks up against alternatives
vs. Raiser's Edge: LiveImpact costs significantly less while offering comparable donor management capabilities plus integrated case management, volunteer management, and event tools that Raiser's Edge lacks or charges extra for.
vs. Salesforce Nonprofit Cloud: Even with Salesforce's nonprofit discount (10 free licenses + 80% off additional), LiveImpact is more affordable for most small-to-medium organizations and far easier to implement and use without a dedicated Salesforce admin.
vs. Multiple Separate Tools: Organizations typically spend $800-2,000/month on separate platforms for email marketing ($50-200), event management ($100-300), volunteer coordination ($50-150), donor CRM ($200-800), and case management ($400-500). LiveImpact consolidates these at $500-1,000/month while eliminating integration headaches.
Nonprofit Discounts & Special Offers
Current Promotional Discount
50% off Case Management Solution: Regularly $1,000/month, now $500/month
This discount makes LiveImpact's comprehensive case management capabilities accessible to organizations managing program clients alongside fundraising operations.
Nonprofit-Specific Benefits
- Modular pricing lets you start small and add features as you grow—avoiding expensive enterprise packages
- No platform fees on fundraising ensures more money goes to your mission, not software fees
- Low credit card processing (1.99% + $0.49) means donors' contributions go further
- Designed specifically for nonprofits—not adapted from business software—with terminology and workflows that match how nonprofits actually work
How to Get Pricing Details: LiveImpact offers customized pricing based on your organization's specific needs and module selection. Request a demo through their website to discuss pricing for your situation.
Note: Pricing information is subject to change. Please verify current pricing directly with LiveImpact.
Learning Curve
Beginner
Basic navigation and data entry are straightforward, but the breadth of features requires intentional exploration
Intermediate âś“
Expect 2-4 weeks to become proficient with core modules; comprehensive platform takes 1-2 months to master
Advanced
Power users will appreciate customization options, role-based access, and workflow automation capabilities
What to Expect
LiveImpact has a moderate learning curve—easier than Salesforce's notorious complexity, but more substantial than single-purpose tools like Mailchimp or SignUpGenius. This makes sense: you're learning one comprehensive system instead of five separate platforms, so the initial investment pays dividends through long-term efficiency.
User reviews consistently mention that the platform takes time to learn but offers significant flexibility once mastered. The AI features actually help flatten the learning curve—instead of memorizing where to click to generate reports, you can ask AI Chat questions in plain English and get instant answers. The AI Smart Search also helps new users find information without understanding the exact database structure.
LiveImpact provides dedicated onboarding support including account configuration, data import assistance, and comprehensive training programs. The support team is described as "responsive and helpful" in reviews—critical when you're transitioning from multiple tools to one integrated platform.
Training Resources
- Dedicated onboarding specialist guides initial setup and configuration
- Comprehensive training programs tailored to your organization's workflows
- Help documentation and knowledge base (extent not specified—contact for details)
- Responsive customer support team via email/phone
- Request a demo to see the platform in action before committing
Tips for Success
- Start with 1-2 core modules (e.g., donor management and fundraising) before adding case management or volunteer coordination
- Leverage the AI Chat feature during onboarding to ask questions instead of searching documentation
- Dedicate 1-2 team members as "super users" who complete full training and support colleagues
- Take advantage of data import assistance—don't try to manually re-enter years of donor/client data
- Plan for a 1-2 month transition period where you run LiveImpact alongside existing tools before fully switching over
Integration & Compatibility
LiveImpact's core philosophy is integration through unification rather than third-party connectors. Instead of offering hundreds of integrations to other platforms, LiveImpact provides 10+ natively integrated apps within a unified system—meaning the tools work together seamlessly without middleware like Zapier or custom API connections.
Built-In Integrations
Native features that work out-of-the-box
- Email Marketing: Send campaigns and newsletters directly from the platform (no Mailchimp or Constant Contact needed)
- Event Management: Ticketing, registration, and attendee tracking integrated with donor records
- Payment Processing: Accept donations, event payments, and membership dues (1.99% + $0.49 per transaction)
- Reporting & Analytics: Advanced reports and dashboards that pull from all modules automatically
- Volunteer Portal: Self-serve volunteer scheduling and hour tracking
Platform Accessibility
Access your data from anywhere
- Web Browser: Full functionality through any modern browser (Chrome, Firefox, Safari, Edge)
- Mobile Apps: iOS and Android apps for on-the-go access (ideal for field staff and event coordinators)
- Cloud-Based: No software installation required; automatic updates and backups
- Role-Based Access: Control what team members, volunteers, and board members can view/edit
Data Portability & Third-Party Integration
Getting data in and out of LiveImpact
Data Import
- LiveImpact provides data import assistance during onboarding to migrate from existing systems
- Supports importing donor records, contact information, and historical giving data
Data Export & Reporting
- Export reports to Excel, PDF, and other formats for grant applications and board reports
- Funder-ready reporting pulls data automatically from all modules
API & Custom Integrations
Specific API documentation and third-party integration details aren't extensively published on LiveImpact's website. If your organization requires integration with accounting software (QuickBooks, Xero), specific email platforms, or other tools, contact LiveImpact directly to discuss API availability and custom integration options.
Integration Philosophy: LiveImpact is designed as a comprehensive replacement for multiple tools rather than a hub that connects many services. If your workflow depends heavily on specific third-party platforms (e.g., your organization requires Salesforce integration or specific accounting software), verify compatibility before committing.
Honest Assessment: Pros & Cons
Pros
- All-in-one consolidation eliminates expensive software sprawl—one platform replaces 5-7 separate tools
- AI-powered insights via Decision Support, AI Chat, and Smart Search make data accessible without technical expertise
- Significantly more affordable than Raiser's Edge or Salesforce with comparable comprehensive features
- No platform fees for fundraising—only 1.99% + $0.49 credit card processing means more money funds your mission
- Nonprofit-specific design with terminology and workflows that match how nonprofits actually operate
- Modular pricing lets you start small and add features as you grow—pay only for what you use
- Combines donor and case management—ideal for human services organizations managing both constituencies
- Responsive, helpful support team with dedicated onboarding and training
- Mobile apps enable field staff, event coordinators, and program managers to work on-the-go
- Funder-ready reporting automatically pulls data for grant applications without manual compilation
Cons
- Learning curve—comprehensive platform takes 1-2 months to fully master, though easier than Salesforce
- Limited public integration documentation—unclear how well it connects with specific third-party tools you may already use
- Less brand recognition than industry leaders like Salesforce, Raiser's Edge, or Bloomerang—fewer community forums and third-party resources
- Pricing not fully transparent—need to request demo/consultation to get detailed pricing for your specific module combination
- May be overkill for very small organizations—if you only need basic donor tracking, simpler tools like Little Green Light or Bloomerang might suffice
- Initial training can feel fast-paced according to some reviews—plan dedicated time for team onboarding
- All-in-one approach means if one module doesn't fit your workflow perfectly, you can't easily swap it for a specialized alternative
- Fewer online reviews than more established platforms—harder to find independent, detailed user experiences beyond company testimonials
Bottom Line
LiveImpact excels as a comprehensive, affordable alternative to enterprise CRMs for nonprofits that need to manage multiple stakeholder types (donors, clients, volunteers, members) in one unified platform. The AI features genuinely add value by making data accessible without technical expertise. However, organizations heavily invested in specific third-party tools or those needing only basic donor tracking should carefully evaluate whether LiveImpact's all-in-one approach matches their workflow. Request a demo to see if the platform's strengths align with your organization's specific needs.
Alternatives to Consider
If LiveImpact doesn't quite fit your needs, here are comparable alternatives worth exploring. Each has different strengths depending on your organization's size, budget, and technical capacity.
Bloomerang
Best for organizations prioritizing donor retention
Pricing: Starts at $125/month
Bloomerang focuses specifically on donor retention with AI-driven retention predictions and automated engagement recommendations. It's more affordable than LiveImpact for organizations that don't need case management, volunteer coordination, or event management—but it's also more limited in scope.
Choose Bloomerang if: You need dedicated donor management without case/program tracking, and donor retention is your primary concern. Choose LiveImpact if you need an all-in-one platform managing multiple stakeholder types.
Neon CRM
Best for growing nonprofits needing unlimited users
Pricing: Starts at $99/month (revenue-based pricing with unlimited users)
Neon CRM offers all-in-one functionality similar to LiveImpact with donor management, event management, membership tools, and automated communications. The revenue-based pricing model (based on how much you raise, not seats) makes it more affordable than per-user models for organizations with large teams.
Choose Neon CRM if: You have a large team and want unlimited users with transparent, revenue-based pricing. Choose LiveImpact if you need more robust case management capabilities for program clients alongside donor management.
Salesforce Nonprofit Cloud
Best for large organizations with technical resources
Pricing: 10 free licenses + 80% discount on additional licenses (but implementation costs can be significant)
Salesforce offers the most powerful, customizable nonprofit CRM platform with extensive integrations, deep reporting capabilities, and enterprise-grade features. However, it comes with complexity—most organizations need a dedicated Salesforce administrator or consultant for implementation and ongoing management.
Choose Salesforce if: You're a large organization (50+ staff) with technical resources or budget for a Salesforce admin, need deep customization, and require extensive third-party integrations. Choose LiveImpact if you want comparable functionality with easier implementation and lower long-term maintenance costs.
How to Choose
- Small nonprofits (budget under $10K/year for software): Consider Bloomerang or Neon CRM for simpler, more affordable donor management
- Medium nonprofits managing both donors and program clients: LiveImpact offers the best value with integrated case and donor management
- Large nonprofits with technical capacity: Salesforce provides maximum power and customization, but at higher complexity and cost
- Organizations consolidating 5+ tools: LiveImpact's all-in-one approach will likely save significant money and reduce integration headaches
Getting Started with LiveImpact
Step 1: Request a Demo
Visit LiveImpact's demo page to schedule a personalized walkthrough. During the demo, you'll see how LiveImpact handles your specific workflows—donor management, case tracking, events, volunteers, or any combination—and get customized pricing based on the modules you actually need.
Prepare for the demo: List your current tools, pain points, must-have features, and team size. Ask specifically about data migration from your existing systems and how their AI features work with your data volume.
Step 2: Define Your Module Needs
Based on the demo, identify which modules you'll use immediately versus later. LiveImpact's modular pricing means you can start with 1-2 core modules (e.g., donor management and fundraising) and add case management, volunteer coordination, or membership management as you grow.
Recommended starting combinations:
- Fundraising-focused: Donor Management + Fundraising + Email Campaigns
- Human services: Donor Management + Case Management + Grant Management
- Volunteer-driven: Volunteer Management + Event Management + Donor Management
Step 3: Plan Your Data Migration
LiveImpact provides data import assistance during onboarding—take advantage of this. Gather your existing data from spreadsheets, email platforms, old CRMs, and event tools. Clean it up (remove duplicates, standardize formats) before migration to start with a solid foundation.
What to prepare: Donor contact information, giving history (at least 2-3 years), program client records if applicable, volunteer rosters, membership data, and upcoming event details. The cleaner your data going in, the more value you'll get from LiveImpact's AI features immediately.
Step 4: Complete Onboarding & Training
Work closely with LiveImpact's onboarding team for account configuration, data import, and comprehensive training. Designate 1-2 staff members as "super users" who complete full training and can support colleagues. Plan for a 1-2 month transition period where you run LiveImpact alongside existing tools before fully switching.
Training tip: Focus first on learning the AI Chat feature—asking questions in plain English helps you discover platform capabilities without memorizing menu locations. Use AI Chat to ask "How do I..." questions during your first weeks instead of searching documentation.
Need Help Implementing LiveImpact?
Choosing and implementing the right CRM is a critical decision for your nonprofit's future
Migrating from multiple tools to one comprehensive platform like LiveImpact requires careful planning around data migration, staff training, and workflow redesign. At One Hundred Nights, we help nonprofits evaluate CRM options, plan successful implementations, and maximize their investment in technology.
CRM Selection
Compare LiveImpact to alternatives and choose the best fit for your organization's needs and budget
Implementation Planning
Develop a phased rollout strategy that minimizes disruption and ensures data integrity
Staff Training & Adoption
Create training programs and change management strategies to ensure your team actually uses the new platform
Frequently Asked Questions
How much does LiveImpact cost for nonprofits?
LiveImpact starts at $500/month with a modular pricing structure where you pay only for the features you use. They offer a 50% discount on their Case Management Solution (regularly $1,000/month, discounted to $500/month). The platform is significantly more affordable than Raiser's Edge or Salesforce while offering similar comprehensive functionality.
What AI features does LiveImpact offer?
LiveImpact includes three core AI capabilities: (1) AI Decision Support for real-time analytics, tracking program outcomes, and forecasting needs, (2) AI Chat that fetches insights within seconds without navigating dashboards, and (3) AI Smart Search that understands query intent (not just keywords) to deliver precise information. All AI features are private and secure.
Can LiveImpact replace multiple tools we currently use?
Yes, LiveImpact is an all-in-one platform designed to replace multiple separate tools. It combines donor management, case management, fundraising (including peer-to-peer, events, and auctions), volunteer management, event management, membership management, grant management, and email campaigns in one unified system—potentially saving significant costs from tool consolidation.
Does LiveImpact charge platform fees for fundraising?
No, LiveImpact does not charge platform fees for fundraising campaigns. They offer low credit card processing fees at 1.99% + $0.49 per transaction, which applies even to ticketing and auctions. This is significantly lower than many competitor platforms.
How does LiveImpact compare to Salesforce or Raiser's Edge?
LiveImpact is more affordable than both Salesforce and Raiser's Edge while offering comparable comprehensive features. It uses nonprofit-specific terminology (not generic enterprise language), has easier navigation than Salesforce's complex interface, and includes more integrated features out-of-the-box than Raiser's Edge. The platform is designed specifically for nonprofits rather than adapted from business software.
Is there a learning curve with LiveImpact?
Yes, like most comprehensive CRM platforms, LiveImpact has a learning curve. However, they provide dedicated onboarding support, account configuration, data import assistance, and comprehensive training programs. Reviews indicate the platform offers flexibility once learned, and the support team is responsive and helpful throughout the process.
What integrations does LiveImpact support?
LiveImpact offers 10+ natively integrated apps within a unified system. While specific third-party integrations aren't extensively documented, the platform is designed as an all-in-one solution to minimize the need for external integrations. An API is likely available for custom integrations (contact LiveImpact directly for details).
Ready to Unify Your Nonprofit Operations?
Stop juggling five separate tools and start managing donors, clients, volunteers, and programs in one AI-powered platform. LiveImpact consolidates your software stack, reduces costs, and delivers intelligent insights—all at a fraction of the cost of Salesforce or Raiser's Edge.