Verbit: Enterprise AI Transcription & Live Captioning
Transform legal depositions, educational lectures, and broadcast media into 99% accurate transcripts through Verbit's hybrid AI + human review model. Trusted by 4 million+ hours annually, Verbit combines the Captivate™ ASR engine (trained on speech-intensive industries) with professional transcriptionists (10% acceptance rate) to deliver enterprise-grade accuracy for compliance-critical work. Live captioning meets ADA requirements, multilingual support spans 50+ languages, and Gen.V™ generative AI creates instant summaries—but enterprise pricing and 5-8 day turnarounds make this best for organizations with significant transcription budgets and strict accuracy needs.
What It Does (The Problem It Solves)
Struggling to meet ADA Title II digital accessibility requirements by April 2026? Need 99%+ accurate transcripts for legal depositions that will hold up in court? Processing hundreds of hours of educational lectures that require precise captioning for diverse student populations?
Verbit solves the enterprise transcription challenge through a unique hybrid approach: proprietary AI (Captivate™) trained on billions of words from legal proceedings, academic lectures, and broadcast media, combined with expert human transcriptionists who review and edit AI output to achieve 99% accuracy. Unlike automated-only tools that produce 90-95% accuracy (leaving 5-10 errors per 100 words), Verbit's human-in-the-loop model catches industry jargon, speaker identification errors, and contextual nuances that AI alone misses.
The platform unifies live and post-production workflows: real-time captioning for webinars and events (critical for ADA compliance), recorded audio/video transcription with 5-8 business day turnaround, and Gen.V™ generative AI that transforms transcripts into executive summaries and chapter markers in seconds. Verbit integrates with Zoom, Microsoft Teams, YouTube, Brightcove, Canvas, Blackboard, and accepts any audio/video file format. However, this enterprise-grade service comes with enterprise pricing (custom quotes, starting at $24/month for self-service)—making it best suited for nonprofits with significant transcription volumes, strict compliance requirements, and budget capacity for premium accuracy.
Best For
Organization Size & Resources
- Medium to large nonprofits: Annual budgets $1M+, processing 50+ hours of transcription monthly, with dedicated staff for vendor management
- Compliance-focused organizations: Legal aid societies, healthcare nonprofits under HIPAA, educational institutions meeting ADA Title II requirements
- Organizations with enterprise technology contracts: Comfortable with custom pricing, service level agreements (SLAs), and vendor relationship management
Ideal Use Cases
- Legal services nonprofits: Transcribing depositions, hearings, court testimony, and client consultations with courtroom-quality accuracy
- Educational institutions: ADA-compliant captioning for online courses, lectures, and educational videos with LMS integrations (Canvas, Blackboard)
- Public media nonprofits: Broadcast captioning for radio/TV programs, podcasts, and streaming content with industry-standard precision
- Government-funded programs: Transcribing public hearings, town halls, and community forums with multilingual support and accessibility compliance
- Research organizations: Transcribing qualitative interviews, focus groups, and oral histories with speaker diarization and high fidelity
Not Ideal For
- Small nonprofits with limited budgets: Processing less than 20 hours per month—better served by Rev.com, Otter.ai, or AssemblyAI with transparent pricing and free tiers
- Organizations needing instant turnaround: 5-8 business day delivery won't work for urgent transcription needs (use Rev's 24-48 hour service or AI-only tools with minute-level turnaround)
- Casual meeting notes: Overkill for internal staff meetings or informal documentation—use free tools like Otter.ai, Fathom, or Google Meet's built-in captions
Key Features for Nonprofits
99% Accuracy Through AI + Human Hybrid Model
Verbit's two-stage process starts with Captivate™ ASR (Automatic Speech Recognition) achieving 95%+ accuracy, then adds professional human transcriptionists (10% acceptance rate) who review and correct AI output to reach 99% final accuracy. This hybrid approach combines the speed of AI with the precision of human judgment—critical for legal documents, compliance filings, and accessibility mandates where 90-95% automated accuracy leaves too many errors.
- Domain-trained AI models for legal, education, media, and government terminology
- Human review catches context errors, proper nouns, and industry-specific jargon
- Transcriptionists vetted through rigorous screening (only 10% of applicants accepted)
Live Captioning for Real-Time Accessibility
Real-time captioning for webinars, virtual events, board meetings, and lectures ensures ADA compliance and inclusive participation. Verbit's live captioning handles multiple speakers, technical discussions, and diverse accents with professional-grade accuracy—far exceeding automatic captions from Zoom or Google Meet (which often produce 70-80% accuracy with frequent errors).
- ADA Title II compliant for accessibility requirements (critical for education and government nonprofits)
- Integration with Zoom, Microsoft Teams, Google Meet, and streaming platforms
- Captivate™ ASR trained specifically for live scenarios with reduced latency
Multilingual Support (50+ Languages)
While Verbit's primary transcription is optimized for English and Spanish, it offers translation services in 50+ languages—ideal for nonprofits serving immigrant communities, international development organizations, or multilingual educational programs. However, if you need direct transcription (not translation) in multiple languages, consider alternatives like AssemblyAI (99+ languages) or Sonix (39+ languages).
Gen.V™ Generative AI for Instant Insights
Verbit's Gen.V™ technology transforms raw transcripts into actionable insights within seconds: executive summaries, chapter markers, key topic extraction, and sentiment analysis. This saves hours of manual review for grant writers needing to synthesize community listening sessions, program managers analyzing stakeholder interviews, or communications teams creating highlights from long-form content.
Enterprise Integration & Workflow Automation
Verbit integrates with platforms nonprofits already use: Blackboard and Canvas for education, Brightcove and Panopto for video hosting, YouTube and Vimeo for public media, Kaltura for enterprise video, and VoiceThread for collaborative learning. API access enables custom workflow automation for organizations with technical resources. Any audio/video file format is accepted—no conversion required.
Compliance-Ready for Legal & HIPAA Contexts
For legal aid nonprofits, healthcare organizations, and government-funded programs, Verbit offers compliance features that consumer transcription tools can't match: legally admissible transcripts, HIPAA-compliant workflows, chain of custody documentation, and enterprise security controls. This makes it suitable for sensitive content like depositions, patient consultations, and confidential government proceedings.
How AI Powers Verbit (And Where Humans Are Still Essential)
✅ AI That Genuinely Delivers Value
- • Captivate™ ASR: Proprietary speech recognition trained on billions of words from legal, education, and media contexts—achieving 95%+ accuracy before human review (vs. 85-90% for generic models)
- • Speaker Diarization: Automatically identifies who said what in multi-speaker scenarios (depositions, panel discussions, board meetings)
- • Gen.V™ Generative AI: Transforms 2-hour transcripts into 2-paragraph summaries, chapter markers, and topic clusters in seconds—impossible to do manually at scale
- • Domain Adaptation: AI learns industry-specific terminology (legal citations, medical terms, academic concepts) that generic models miss
⚠️ Where Human Review Remains Critical
- • Context understanding: AI misses sarcasm, implied meaning, and cultural references—humans catch these nuances
- • Proper nouns: Organization names, people, places often sound like common words to AI—human transcriptionists correct these errors
- • Legal/compliance precision: 5% error rate (95% AI accuracy) means 50 errors in a 1,000-word document—unacceptable for court filings or ADA compliance
- • Speaker overlap: When multiple people talk simultaneously, AI struggles—humans use context clues to untangle
💡 The Hybrid Advantage
Verbit's two-stage process delivers the best of both worlds: AI handles the heavy lifting (converting hours of audio to text in minutes), then humans spend focused time on the 5-10% of content that needs expert judgment. This achieves 99% accuracy at a fraction of the cost of fully manual transcription, with faster turnaround than human-only services (5-8 days vs. 2-3 weeks for complex content). However, it's still slower and more expensive than AI-only tools—the tradeoff for guaranteed precision.
Real-World Nonprofit Use Case
Scenario: Legal Aid Society (Regional)
A regional legal aid society representing low-income tenants in housing court handles 200+ cases annually, each requiring precise transcription of client intake interviews, landlord-tenant mediation sessions, and court depositions. Previously, they relied on volunteer law students to manually transcribe audio recordings—a process taking 4-6 hours per hour of audio, introducing transcription errors, and creating a 3-4 week backlog that delayed case preparation.
The Challenge: Manual transcription couldn't keep pace with caseload growth. Automated-only transcription services (Otter.ai, Rev's AI option) produced 90-92% accuracy—acceptable for meeting notes but insufficient for legal documents where a single word error could undermine a case. Human transcription services (Rev's human option) cost $1.50/minute ($90/hour), consuming 30% of their annual grants budget.
The Solution: The organization negotiated enterprise pricing with Verbit, integrating it into their case management workflow. Intake interviews and depositions were recorded via Zoom (with client consent), automatically sent to Verbit's platform, and returned as 99% accurate transcripts within 5 business days with speaker labels, timestamps, and searchable text.
The Results:
- 50% cost savings: Verbit's enterprise rate (~$0.75/minute for their volume) saved $13,500 annually vs. Rev's human service, freeing budget for 2 additional paralegals
- 75% faster turnaround: 5-day delivery (vs. 3-4 weeks with volunteer transcription) accelerated case prep from 6 weeks to 2 weeks
- Legal-grade accuracy: 99% precision caught critical details (dates, dollar amounts, tenant names) that AI-only tools missed—preventing 3 documented case errors in first year
- Searchable case archives: Gen.V™ summaries and keyword indexing enabled attorneys to find relevant precedents in past cases within seconds (previously required manual file review)
- Multilingual access: Spanish-language interviews (40% of caseload) received same-quality transcription, eliminating need for separate translation service
The legal aid society reallocated 240 volunteer hours per month (previously spent transcribing) to direct client services and legal research. The searchable transcript database became a training resource for new attorneys, improving case strategy consistency. While Verbit's cost ($18,000/year for their volume) remained higher than AI-only alternatives ($3,600/year with AssemblyAI), the legal precision and compliance value justified the premium for high-stakes work where accuracy directly impacts client outcomes.
Key Takeaway: Verbit's hybrid model excels when accuracy is non-negotiable (legal, compliance, accessibility contexts) and organizations have budget capacity for premium transcription. For nonprofits without these constraints, AI-only tools (AssemblyAI, Sonix) deliver 90-95% accuracy at 80-95% lower cost—often sufficient for internal documentation, content creation, and research transcription.
Pricing
Self-Service Plan
For individuals and small teams
$24/month
Billed monthly
Verbit's self-service tier is designed for individual content creators and small organizations with basic transcription needs. However, details about usage limits, features, and accuracy levels (whether it includes human review or is AI-only) are not publicly disclosed on the main website.
⚠️ Transparency Note: Verbit's self-service pricing is less detailed than competitors. For clarity on what $24/month includes (hours of transcription, human review, feature access), contact Verbit directly or test the self-service tier with a pilot project.
Enterprise Custom Pricing
"No two customers are alike, and your pricing should reflect that"
Verbit's primary business model is custom enterprise pricing based on:
- Volume: Hours of audio/video processed monthly or annually
- Service mix: Ratio of live captioning vs. post-production transcription
- Accuracy requirements: AI-only (95%) vs. hybrid AI+human (99%)
- Industry: Legal, education, media, corporate, government each have different pricing
- Turnaround time: Standard 5-8 days vs. expedited delivery
- Integrations: API access, LMS integrations, custom workflow automation
To receive a quote, nonprofits must contact Verbit sales with volume estimates and use case details. Based on industry comparisons, expect enterprise pricing to range from $0.50-$1.50 per audio minute for hybrid AI+human transcription (significantly higher than AI-only alternatives like AssemblyAI at $0.0025/minute or Rev AI at $0.25/minute).
Campus Complete (Education-Specific)
Annual subscription for higher education institutions
Verbit offers Campus Complete, a comprehensive annual subscription designed for universities and colleges preparing for ADA Title II digital accessibility requirements (effective April 2026). This plan consolidates education-focused tools and services into a single annual fee, covering:
- Live captioning for virtual classes and webinars
- Post-production transcription for recorded lectures
- Canvas and Blackboard LMS integrations
- ADA compliance support and documentation
Pricing is custom based on student enrollment and content volume. Educational nonprofits (tutoring programs, adult education, skills training) should inquire if Campus Complete or similar bundled pricing applies to non-university education contexts.
Note: Prices may be outdated or inaccurate.
Nonprofit Discount / Special Offers
No Public Nonprofit Discount Program Found
As of January 2026, Verbit does not publicly advertise a specific nonprofit discount program or special pricing for 501(c)(3) organizations. This contrasts with competitors like Rev.com (nonprofit discounts available), AssemblyAI (generous free tier), and Otter.ai (free tier with paid upgrade options).
💡 What to Do: Contact Verbit sales directly to inquire about nonprofit pricing
- • Website: verbit.ai/pricing-package
- • When contacting: Provide 501(c)(3) status, estimated monthly/annual volume, use case (legal, education, media), and budget constraints
- • Negotiation leverage: Mention alternative pricing (Rev at $1.50/min for human, AssemblyAI at $0.15/hour) and ask if Verbit can match or beat for comparable accuracy
- • Ask about: Educational institution pricing (if applicable), government/public sector rates, volume discounts, pilot programs
Budget-Friendly Alternatives with Nonprofit Discounts:
- AssemblyAI: 185 free hours + $0.15/hour (95%+ accuracy, 99+ languages, no nonprofit discount but extremely affordable)
- Rev.com: Nonprofit discounts available via TechSoup; human transcription $1.50/min (99% accuracy), AI $0.25/min (90% accuracy)
- Otter.ai: Free tier (600 minutes/month), Pro $10/month; 83-85% accuracy, English only, great for meetings
- Azure AI Speech: $2,000 annual nonprofit credits cover extensive transcription + translation (100+ languages)
- Ava: Free tier + nonprofit discounts; 99% live captioning with hybrid AI+human Scribe, ADA compliance focus
When Verbit's Premium Pricing is Worth It:
- • Legal compliance: Court admissibility requires 99% accuracy with human review—AI-only tools don't meet this standard
- • High-stakes accuracy: Grant applications, board minutes, public statements where errors have consequences
- • Industry specialization: Medical, legal, technical content where domain-trained AI + expert transcriptionists outperform generic models
- • Enterprise integration: Need for SLAs, dedicated support, custom workflows, API access with guaranteed uptime
- • Large volume: Processing 100+ hours monthly where enterprise rates become competitive with scaled-up pay-as-you-go pricing
Learning Curve
Learning Curve: Beginner to Intermediate
Managed service with minimal technical requirements
Time to First Value
- Account setup: 10-20 minutes (sign up, configure billing, set preferences)
- First transcription upload: 5-10 minutes (upload file, select options, submit)
- Results delivery: 5-8 business days for hybrid AI+human review
- Integration setup (optional): 1-3 hours for LMS (Canvas/Blackboard) or video platform integration with IT support
Technical Requirements
- No coding required: Verbit is a managed service with web-based file upload—no API integration necessary for basic use
- Any file format accepted: Upload MP3, MP4, WAV, M4A, MOV—no conversion needed
- Basic computer skills: If you can upload files and download results, you can use Verbit
- API available for advanced users: Developer access for custom workflow automation (requires technical skills)
Ease of Use Compared to Alternatives
- • Easier than: AssemblyAI (requires coding/API knowledge), Azure AI Speech (developer tool)
- • Similar to: Rev.com (upload files, receive transcripts), Sonix (web-based platform)
- • More complex than: Otter.ai (real-time recording with instant transcripts), built-in Zoom captions (zero setup)
Learning Resources
- Dedicated account manager: Enterprise customers receive onboarding support and training
- Documentation: Help center with guides on file upload, live captioning setup, integration configuration
- Customer support: Email and phone support for enterprise accounts (self-service tier support may be limited)
Bottom Line: Verbit is beginner-friendly for basic transcription (upload files, download results). The learning curve increases for advanced features (API integration, custom workflows, LMS embedding) but remains manageable with IT support. Unlike developer-focused tools (AssemblyAI), Verbit is designed as a managed service where the vendor handles AI infrastructure, human review coordination, and quality assurance—your team just uploads files and receives accurate transcripts.
Integration & Compatibility
Platform Integrations
Learning Management Systems (LMS)
- Canvas: Direct integration for automatically captioning course videos
- Blackboard: Seamless embedding of captions in learning modules
Video Hosting & Streaming Platforms
- YouTube: Sync captions to published videos
- Vimeo: Professional video hosting with caption overlay
- Brightcove: Enterprise video platform for large organizations
- Panopto: Educational video management system
- Kaltura: Video platform for education and enterprise
- VoiceThread: Collaborative video discussion platform
Video Conferencing (Live Captioning)
- Zoom: Real-time captioning for webinars and meetings
- Microsoft Teams: Live captions for virtual events
- Google Meet: Accessibility captioning for online meetings
API Access
- RESTful API: Available upon request for custom workflow automation
- Use cases: Batch upload automation, CRM integration, custom dashboard development
- Documentation: Provided to enterprise customers with developer support
File Format Support
Verbit accepts any audio or video file format—no conversion required:
- MP3, WAV, M4A, AAC (audio)
- MP4, MOV, AVI, MKV (video)
- FLAC, OGG, WMA (lossless)
- WebM, FLV (web formats)
Data Portability & Export Options
- Transcript formats: TXT, DOCX, PDF, SRT (subtitles), VTT (web captions)
- Timestamps: Included for searchability and video syncing
- Speaker labels: Export with speaker identification for multi-person conversations
- No vendor lock-in: Download all transcripts; no proprietary format restrictions
Honest Pros & Cons
Pros
- 99% accuracy: Hybrid AI+human model catches errors that automated-only tools miss—critical for legal, compliance, and accessibility contexts
- Industry specialization: Captivate™ ASR trained on legal, education, media terminology—outperforms generic models on complex technical content
- Live captioning expertise: Real-time ADA-compliant captions for events, webinars, lectures—superior to automatic Zoom/Meet captions
- Multilingual support: 50+ languages for translation services; English/Spanish transcription
- Unified platform: Live + post-production in one service; no juggling multiple vendors
- Gen.V™ AI summaries: Instant executive summaries, chapter markers, topic extraction from transcripts
- Enterprise integrations: Canvas, Blackboard, Brightcove, YouTube, Zoom—seamless LMS and video platform connectivity
- Any file format: No conversion needed—upload MP3, MP4, WAV, MOV, anything
- Compliance-ready: Legal admissibility, HIPAA workflows, ADA compliance documentation
- Proven scale: 4M+ hours transcribed annually—trusted by major universities, law firms, broadcasters
Cons
- No public nonprofit discount: Unlike Rev, Otter, or AssemblyAI which offer nonprofit pricing/free tiers—Verbit pricing is opaque and enterprise-focused
- Custom enterprise pricing: No transparent price list; requires sales contact for quotes—time-consuming for small nonprofits
- Higher cost: Enterprise pricing likely $0.50-$1.50/minute vs. $0.0025/min (AssemblyAI), $0.25/min (Rev AI)—10-100X more expensive than AI-only alternatives
- Slower turnaround: 5-8 business days (human review) vs. minutes (AI-only) or 24-48 hours (Rev human)
- Self-service tier unclear: $24/month plan lacks transparency on hours included, accuracy level, feature access
- Limited language transcription: Optimized for English/Spanish; 50+ languages available for translation (not direct transcription)—AssemblyAI offers 99+ language transcription
- Overkill for small orgs: Enterprise features (SLAs, dedicated support, custom workflows) unnecessary for <20 hours/month use cases
- Acquisition consolidation: Verbit acquired VITAC, U.S. Captioning Company (2021-2022)—potential for service changes, pricing adjustments as brands merge
Verdict: Verbit excels at high-stakes transcription where 99% accuracy is non-negotiable (legal, compliance, accessibility mandates) and organizations have budget capacity for premium pricing. For general transcription, meeting notes, content creation, or budget-constrained nonprofits, AI-only alternatives (AssemblyAI, Sonix) or transparent human services (Rev.com) deliver better value. Choose Verbit when precision matters more than cost or speed.
Alternatives to Consider
AssemblyAI: Best for Budget-Conscious Developers
Developer API with 185 free hours + $0.15/hour
AssemblyAI offers 95%+ accuracy in 99+ languages through a developer-friendly API—perfect for nonprofits with technical resources who can build custom integrations. The generous free tier (185 hours) and ultra-low pay-as-you-go pricing ($0.15/hour = $0.0025/minute) make it 200-600X cheaper than Verbit's estimated enterprise rates.
When to Choose AssemblyAI:
- • Have developer resources (Python, JavaScript, etc.)
- • Processing 20+ hours monthly (free tier lasts 12+ months)
- • Need multilingual transcription (99+ languages)
- • Budget-constrained (80-95% cost savings vs. Verbit)
When to Choose Verbit Instead:
- • Need 99% accuracy with human review (legal/compliance)
- • No technical resources for API integration
- • Require enterprise SLAs and dedicated support
- • Industry-specific terminology (legal, medical)
Rev.com: Best for Transparent Pricing & Nonprofit Discounts
Human transcription $1.50/min (99%), AI $0.25/min (90%)
Rev.com offers both human (99% accuracy, 24-48 hours, $1.50/minute) and AI transcription (90% accuracy, minutes, $0.25/minute) with transparent per-minute pricing—no enterprise quotes needed. Nonprofit discounts available via TechSoup. Rev's faster turnaround (24-48 hours human vs. Verbit's 5-8 days) and clear pricing make it accessible for small-to-medium nonprofits.
When to Choose Rev:
- • Need transparent pricing (no sales calls required)
- • Faster turnaround (24-48 hours vs. 5-8 days)
- • Nonprofit discount important (TechSoup availability)
- • Processing <50 hours monthly (simple pay-per-use)
When to Choose Verbit Instead:
- • Need unified live + post-production platform
- • Require LMS integrations (Canvas, Blackboard)
- • High volume (100+ hours) where enterprise pricing becomes competitive
- • Industry specialization (legal, education, media domains)
Otter.ai: Best for Real-Time Meeting Transcription
Free tier (600 min/month), Pro $10/month
Otter.ai specializes in live meeting transcription with instant real-time captions, automated meeting notes, and action item extraction. The generous free tier (600 minutes/month = 10 hours) makes it ideal for small nonprofits. However, accuracy is lower (83-85%) and only supports English—not suitable for legal/compliance contexts or multilingual organizations.
When to Choose Otter:
- • Real-time meeting notes (Zoom, Google Meet, Teams)
- • Budget-limited (free tier covers 10 hours monthly)
- • Casual documentation (staff meetings, brainstorms)
- • No technical skills required (zero-setup mobile app)
When to Choose Verbit Instead:
- • Need 99% accuracy (legal, compliance, accessibility)
- • Multilingual support (Otter is English-only)
- • Formal documentation (board minutes, depositions)
- • ADA-compliant live captioning for public events
Quick Decision Guide:
- • Choose Verbit if: Legal/compliance accuracy (99%) is non-negotiable, you have enterprise budget, need live+post-production unification, or require industry-specific AI training
- • Choose AssemblyAI if: Have developer resources, need 99+ languages, processing 20+ hours monthly, or want 80-95% cost savings with 95%+ accuracy
- • Choose Rev.com if: Want transparent pricing, 24-48 hour turnaround, nonprofit discounts, or simple pay-per-use without enterprise commitments
- • Choose Otter.ai if: Need instant meeting transcription, have limited budget (free tier), English-only content, or casual internal documentation
Getting Started with Verbit
1Assess Your Needs & Budget
Before contacting Verbit, clarify your requirements to get an accurate quote:
- Estimate volume: How many hours of audio/video do you process monthly? Annually?
- Identify use cases: Legal transcription? Live event captioning? Educational lectures? Each has different pricing
- Accuracy requirements: Do you need 99% human-reviewed accuracy, or is 95% AI-only sufficient?
- Budget constraints: What's your annual transcription budget? Are you currently spending on alternatives (Rev, manual transcription)?
- Integration needs: Do you need LMS integration (Canvas, Blackboard), API access, or just file upload?
2Contact Verbit for Quote
Reach out to Verbit sales with your requirements:
- Website: verbit.ai/pricing-package
- What to include: 501(c)(3) status, volume estimate, use case, budget range, timeline
- Ask about: Nonprofit discounts, educational pricing, pilot programs, volume discounts, contract terms
- Request comparisons: Ask how Verbit's pricing compares to Rev ($1.50/min), AssemblyAI ($0.15/hour) for your specific volume
3Run a Pilot Project
Before committing to annual contracts, test Verbit with a small pilot:
- Start small: Test with 5-10 hours of representative content (not cherry-picked "easy" audio)
- Compare accuracy: Run the same audio through Rev, AssemblyAI, or current method to benchmark Verbit's 99% claim
- Test turnaround: Verify 5-8 business day delivery meets your timeline needs
- Evaluate support: Assess account manager responsiveness, onboarding quality, technical support
- Integration testing: If using LMS/video platform integrations, test with real content before scaling
4Scale & Optimize
If pilot succeeds, scale strategically:
- Establish workflow: Train staff on file upload, naming conventions, quality review process
- Set quality standards: Define when 99% accuracy is necessary vs. when AI-only 95% suffices
- Monitor costs: Track actual per-hour costs vs. quote; renegotiate if volume increases significantly
- Archive strategically: Download and back up all transcripts—don't rely solely on Verbit's platform for long-term storage
- Hybrid approach: Consider using Verbit for high-stakes work (legal, compliance) and cheaper alternatives (AssemblyAI, Otter) for internal documentation
Need Help with Transcription Strategy?
Choosing between Verbit's enterprise pricing, AssemblyAI's developer API, Rev's transparent per-minute rates, or Otter's free tier? We help nonprofits navigate transcription and accessibility tools to find the right fit for your budget, accuracy needs, and use cases.
Cost-Benefit Analysis
Compare Verbit's enterprise pricing to budget alternatives (AssemblyAI, Rev, Otter) for your specific volume and accuracy requirements
Workflow Integration
Set up LMS integrations (Canvas, Blackboard), API automation, or hybrid multi-tool workflows (Verbit for legal, AssemblyAI for content)
Accessibility Compliance
Navigate ADA Title II requirements (April 2026), legal admissibility standards, and HIPAA compliance for healthcare nonprofits
Frequently Asked Questions
Is there a Verbit nonprofit discount?
Verbit does not publicly advertise a specific nonprofit discount program. Pricing is custom and enterprise-focused, meaning nonprofits should contact Verbit sales directly to inquire about potential nonprofit rates. For budget-conscious organizations, alternatives like Rev.com (which offers nonprofit discounts), Otter.ai (free tier), or AssemblyAI (generous free tier + $0.15/hour) may be more accessible.
How accurate is Verbit compared to other transcription services?
Verbit achieves up to 99% accuracy through its hybrid model: AI-powered automatic speech recognition (ASR) via Captivate™ combined with professional human review. This is comparable to Rev.com's human transcription (99%) but higher than automated-only services like Otter.ai (83-85%) or generic AI transcription (90-95%). The human review step ensures high accuracy for legal, compliance, and accessibility use cases where precision is critical.
What languages does Verbit support?
Verbit's primary transcription is optimized for English and Spanish. However, it offers translation services in 50+ languages, making it suitable for multilingual nonprofits serving diverse communities. For organizations needing direct transcription in multiple languages (not just translation), alternatives like AssemblyAI (99+ languages) or Sonix (39+ languages) may be better fits.
Is Verbit suitable for small nonprofits?
Verbit is best suited for medium-to-large nonprofits with significant transcription needs, compliance requirements (ADA, legal documentation), and budget flexibility for enterprise pricing. Small nonprofits processing less than 20 hours per month or with limited budgets should consider more affordable alternatives: Rev.com ($1.50/minute for human, $0.25/minute for AI), Otter.ai (free tier), or AssemblyAI (185 free hours + $0.15/hour).
Can Verbit do live captioning for events?
Yes, Verbit specializes in live captioning for events, meetings, webinars, and lectures with real-time accuracy. Its Captivate™ ASR engine is trained specifically for live scenarios and can handle multiple speakers, technical terminology, and diverse accents. This makes it ideal for ADA-compliant accessibility at conferences, board meetings, educational webinars, and public forums. However, pricing is custom enterprise-level—for budget-friendly live captioning, consider Ava (free tier, $9.99/month for Pro) or Azure AI Speech (covered by $2,000 nonprofit credits).
What's the difference between Verbit and Rev?
Both offer human-reviewed transcription at 99% accuracy, but differ in focus and pricing. Verbit is enterprise-focused with custom pricing, 5-8 day turnaround, industry specialization (legal, education, media), and unified live+post-production workflows. Rev is consumer/SMB-friendly with transparent pricing ($1.50/min human, $0.25/min AI), 24-48 hour turnaround, and nonprofit discounts available. Choose Verbit for high-volume enterprise needs with specialized industry requirements; choose Rev for transparent pricing, faster turnaround, and nonprofit accessibility.