Galaxy Digital
The volunteer management platform trusted by United Way, Habitat for Humanity, and 50,000+ organizations worldwide—featuring mobile check-in, automated hour tracking, Salesforce integration, and scalable solutions from single-coordinator programs to multi-site enterprise operations.
What It Does (The Problem It Solves)
Managing volunteers across multiple locations with outdated systems while struggling to report impact to funders? Galaxy Digital's Get Connected platform centralizes volunteer recruitment, scheduling, tracking, and reporting into one system that scales from small nonprofits to enterprise volunteer centers—with mobile tools that meet volunteers where they are.
Instead of juggling spreadsheets, email chains, and paper sign-in sheets, Get Connected provides branded volunteer portals where supporters can browse opportunities, sign up for shifts, complete digital waivers, and track their own impact. Coordinators get real-time dashboards showing who's signed up, who checked in, and exactly how many hours your organization has contributed to the community.
For larger organizations, Galaxy Digital offers specialized solutions: Center for United Ways and volunteer centers connecting community members to local nonprofits, Campus for universities tracking service-learning hours, and enterprise tiers for multi-location operations needing centralized reporting with decentralized program management. The platform has helped organizations log over 8 million volunteer hours and generate nearly $200 million in documented community impact.
Best For
Organization Size
- Mid-sized nonprofits with dedicated volunteer coordinators
- Large organizations managing multi-site volunteer operations
- United Ways and volunteer centers connecting volunteers to partner nonprofits
- Colleges and universities tracking service-learning and community engagement
Ideal For
- Volunteer Coordinators needing mobile check-in and automated tracking
- Program Directors managing multiple volunteer programs simultaneously
- Organizations using Salesforce needing seamless CRM integration
Best Use Cases
- Food banks and shelters: Managing daily volunteer shifts across multiple distribution sites
- Hospitals and healthcare: Tracking volunteer hours with compliance requirements and background checks
- Faith-based organizations: Coordinating volunteers across ministries and outreach programs
- Corporate volunteer programs: Enabling companies to track employee volunteer engagement
- Community volunteer centers: Connecting community volunteers to opportunities at local nonprofits
Key Features for Nonprofits
Self-Service Volunteer Scheduling
Volunteers browse opportunities and sign up without coordinator involvement
Create a branded volunteer portal where supporters can view your opportunity calendar, filter by location, date, or interest area, and register for shifts themselves. Volunteers receive automated confirmation emails with shift details, reminders before their commitment, and follow-up thank-you messages after completion. This eliminates the back-and-forth emails and phone calls that consume coordinator time.
Mobile Check-In and Volunteer App
Volunteers check in/out from their phones—no paper sign-in sheets or manual logging
The native iOS and Android apps let volunteers check in when they arrive and check out when they leave—hours are automatically calculated and logged. For on-site management, set up kiosk check-in stations. Coordinators see real-time arrival data: who's checked in, who's running late, and who no-showed. Push notifications remind volunteers about upcoming shifts and celebrate milestones.
Real-Time Impact Tracking and Reporting
Pre-built reports for funders, boards, and grants—with live dashboards for daily management
Stop manually compiling hours for grant reports. Galaxy Digital tracks every volunteer hour in real-time, organized by program, location, volunteer demographics, and date range. Generate professional reports with one click showing total hours, number of volunteers, estimated value of contributed time, and program-specific metrics. Live dashboards give coordinators visibility into today's scheduled volunteers, historical trends, and program performance.
Digital Waivers and Background Checks
Compliance handled digitally—waivers signed online, background checks integrated
Volunteers complete liability waivers with e-signatures during online registration—no paper, no scanning, no lost documents. For roles requiring screening, Galaxy Digital integrates with Sterling for background checks. The system tracks completion status and can automatically remind volunteers when renewals are needed. All documents are stored securely and audit-ready.
Salesforce CRM Integration
Volunteer data flows to your CRM automatically—no duplicate data entry
Native Salesforce integration means volunteer engagement data appears in constituent records without manual imports. When a volunteer signs up, their profile syncs to Salesforce. When they complete shifts, hours are logged to their CRM record. Development teams see complete engagement history—volunteer hours alongside donation history—enabling more personalized cultivation and demonstrating the full value of each supporter.
Multi-Location and Multi-Program Management
Centralized oversight with decentralized program management
For organizations with multiple sites or independent programs, Galaxy Digital's Amplify tier provides delegated management. Each location or program can manage their own volunteer opportunities while leadership sees unified reporting across the entire organization. Set different permissions for different coordinators, create separate volunteer registration tracks, and generate consolidated impact reports that aggregate data from all programs.
Volunteer Recognition and Awards
Celebrate milestones and build volunteer loyalty automatically
The platform tracks volunteer milestones and can trigger recognition: certificates for reaching hour thresholds, badges displayed on volunteer profiles, automated congratulations emails, and reports identifying volunteers due for public recognition. This systematic appreciation improves retention—volunteers who feel valued keep coming back.
Group and Team Sign-Ups
Corporate groups, church groups, and families register together
Enable group registration so corporate volunteer coordinators, youth group leaders, or family organizers can sign up multiple people for the same shift. Track group impact separately for reporting back to corporate partners. This feature is essential for organizations that receive significant volunteer support from corporate volunteer days or community group projects.
Real-World Nonprofit Use Case
Imagine a regional Habitat for Humanity affiliate with 12 active build sites across three counties. Their volunteer coordinator was drowning: managing separate spreadsheets for each site, collecting paper waivers that got lost, manually calculating hours for sponsor reports, and spending Friday afternoons calling volunteers to confirm Saturday attendance. Corporate sponsors wanted detailed impact reports showing exactly how their employee volunteers contributed—data that took days to compile.
After implementing Galaxy Digital's Amplify tier, each site coordinator manages their own volunteer calendar while headquarters sees a unified dashboard. Volunteers register once, complete their waiver online, and can sign up for shifts at any location. Corporate partners get dedicated landing pages where their employees can browse opportunities and register as a group—with automatic tracking of their company's total contribution.
Mobile check-in eliminated the paper sign-in sheets that used to blow away on windy build days. Volunteers check in from their phones when they arrive, check out when they leave, and hours are instantly logged. The coordinator stopped making Friday confirmation calls because automated reminders go out 48 hours before each shift—no-shows dropped from 20% to under 10%.
Monthly sponsor reports that used to take two full days now generate in minutes. When the local home improvement store asked for their employees' total contribution, the coordinator pulled a report showing 2,847 hours contributed across 14 homes—ready in 30 seconds. The integration with Salesforce means donor records now show volunteer engagement, helping development staff identify major gift prospects who've demonstrated deep commitment through their time.
Pricing
Galaxy Digital uses custom pricing based on organization size and feature requirements. They offer tiered products designed for different organizational needs—from single-coordinator programs to enterprise volunteer centers.
Shift
Simple, affordable solution for single-coordinator programs
Sets up in under 15 minutes
- Opportunity calendar and volunteer sign-up
- Basic hours tracking
- Email communication
- Core volunteer management tools
Best for: Small nonprofits with one volunteer coordinator and straightforward scheduling needs
Sustain
All-in-one solution for growing volunteer programs
For programs with 1-2 full-time volunteer leaders
- Everything in Shift
- Volunteer check-in kiosk
- Digital liability waivers
- Team sign-up tools
- Text messaging capabilities
- Volunteer profiles with skills/interests tracking
- Customized registration process
Best for: Growing nonprofits ready for mobile check-in and digital waivers
Amplify
Enterprise solution for multi-location operations
For organizations with multiple coordinators across locations or programs
- Everything in Sustain
- Multiple locations and independent programs
- Delegated program management authority
- Separate volunteer registration tracks
- Large group engagement tools
- Centralized reporting and communication
Best for: Large organizations managing volunteers across multiple sites or programs
Center & Campus
Specialized solutions for volunteer centers and educational institutions
- Center: Connect community volunteers to opportunities with local nonprofits
- Campus: Track service-learning hours and student community engagement
Best for: United Ways, volunteer centers, colleges, and K-12 schools
💰 FREE TRIAL AVAILABLE
Galaxy Digital offers a 30-day free trial to test the platform before committing. This gives you time to import your volunteer data, set up opportunities, and see how the system works for your organization.
How to Get Started:
- Request a free demo to discuss your organization's needs
- Start with a 30-day trial to test the platform
- Ask about nonprofit pricing during your consultation
Note: Pricing information is subject to change. Please verify current pricing directly with Galaxy Digital by requesting a demo.
Learning Curve
Time to First Value
- Basic setup (Shift tier): Under 15 minutes
- First opportunity posted: 30-45 minutes
- Volunteers self-scheduling: Day 1
- Full Sustain/Amplify implementation: 1-2 weeks
- CRM integration and advanced features: 2-3 weeks
Technical Requirements
- Comfort with spreadsheets for volunteer data import
- Basic understanding of volunteer scheduling workflows
- Admin access to Salesforce for CRM integration (if applicable)
- No coding required - web-based interface
Support Available
- Video tutorials: Training library covering platform features
- Knowledge base: Searchable help articles and setup guides
- Email support: [email protected]
- Live training webinars: Regular sessions for new users
- Implementation support: Available for enterprise tiers
💡 PRO TIP FROM ONE HUNDRED NIGHTS
Start with the Shift tier even if you plan to upgrade—it sets up in 15 minutes and lets you validate the platform works for your volunteers before investing in advanced features. Once volunteers are successfully self-scheduling and checking in, migrate to Sustain for waivers and text messaging, then Amplify if you need multi-location management. This staged approach gets you value faster while building confidence.
Integration & Compatibility
Connects With
CRM / Donor Management
- Salesforce (including Nonprofit Cloud) - native integration
Background Check & Screening
- Sterling Volunteers - built-in integration
Matching Gift & Donation
- Double the Donation
- Integrated online giving functionality
Marketing & Social
- Social media promotion tools
- Website embeddable widgets
Developer Tools
- Open API for custom integrations
Platform Availability
- Web-based: Chrome, Firefox, Safari, Edge
- Mobile apps: iOS and Android volunteer apps
- Kiosk mode: Tablet-based check-in stations
Data Portability
- CSV export of volunteer data
- Report generation in multiple formats
- API access for data extraction
Pros & Cons
Pros
- Trusted at scale: 50,000+ organizations use it, including major nonprofits like United Way and Habitat for Humanity
- User-friendly: Clean interface that works well for both volunteers and administrators
- Mobile-first: Native apps and mobile check-in reduce friction for volunteers
- Salesforce integration: Native CRM connection is a major advantage for Salesforce users
- Scalable: Tiered products grow with your organization from single-coordinator to enterprise
- Proven impact: 8+ million volunteer hours logged, $200M+ community impact documented
Cons
- No public pricing: Must contact sales for quotes—hard to budget before initial conversation
- Potentially expensive: Some users report pricing is "steep" for organizations with occasional volunteer needs
- Reporting complexity: Users report the reporting interface can be overwhelming with many options
- Learning curve for older users: Some features require training for less tech-savvy staff
- Limited CRM options: Salesforce integration is strong, but other CRM integrations are weaker
- Document management gaps: Document storage features are limited compared to dedicated systems
Alternatives to Consider
If Galaxy Digital doesn't feel like the right fit, here are other volunteer management platforms to consider:
Golden
AI-powered volunteer-to-donor conversion
More affordable (free tier available, paid from $25/month) with stronger AI features for converting volunteers into donors. Best if volunteer-to-donor cultivation is a priority and you want AI-powered matching and automated stewardship.
Choose Golden if: You want AI-powered features and volunteer-to-donor conversion at a lower price point.
SignUpGenius
Simple, affordable volunteer scheduling
Free tier available with paid plans starting around $12/month. Much simpler than Galaxy Digital—best for basic shift scheduling without complex tracking or reporting needs. Easy sign-up invites and automated reminders.
Choose SignUpGenius if: You have straightforward scheduling needs and want a simple, affordable solution.
Volgistics
Budget-friendly comprehensive volunteer management
Starts at about $17/month with pricing scaling by number of volunteers. Comprehensive features including background screening, volunteer portal, and group tracking. Over 5,000 organizations and 6 million volunteers tracked. Interface is more dated than Galaxy Digital.
Choose Volgistics if: You want comprehensive features at a known, lower price point and don't mind an older interface.
VolunteerHub
Premium all-in-one volunteer management
Starts at $150/month—more expensive but includes robust features for mid to large programs. All-in-one management with online sign-ups, event registration, and attendance tracking. Better suited for established programs with budget.
Choose VolunteerHub if: You're a mid-to-large program with budget for a premium, feature-rich solution.
Why you might choose Galaxy Digital instead: Trusted by major organizations (United Way, Habitat for Humanity), native Salesforce integration, scalable from small programs to multi-site enterprise operations, and proven track record with 8+ million volunteer hours logged.
Getting Started
Your first steps with Galaxy Digital:
1Request a Demo (15 minutes)
Visit galaxydigital.com and request a free demo. During the call, discuss your organization's volunteer program size, current challenges, and integration needs (especially Salesforce). Ask about nonprofit pricing options.
2Start Your 30-Day Free Trial (30 minutes setup)
Once you've selected a tier, set up your account and configure your volunteer portal. Import your existing volunteer list (CSV export from your current system). Create 2-3 initial volunteer opportunities to test the scheduling flow.
3Test Mobile Check-In (20 minutes)
Download the volunteer app (iOS or Android) and test the check-in process yourself. Set up a kiosk device if you'll use tablet-based check-in at your location. Verify that hours are being logged correctly in the admin dashboard.
4Soft Launch with a Pilot Group (1 week)
Invite 10-20 trusted volunteers to test the new system. Have them register, sign up for a shift, and check in. Gather feedback on the experience before rolling out to your full volunteer base. Adjust settings based on what you learn.
⚡ QUICK WIN: Your First 24 Hours
Want to see immediate value? Here's a simple experiment:
- Create one volunteer opportunity with 3-5 available shifts
- Share the volunteer portal link with 10 known volunteers via email
- Watch how many self-register and sign up without your involvement
- Check the mobile app when they arrive at the next shift
What you'll learn: How much coordinator time you can save when volunteers manage their own scheduling and check-in.
Need Help with Implementation?
Setting up volunteer management software while running a program can feel overwhelming. If you'd like expert guidance getting started with Galaxy Digital—from platform selection to data migration to training your team—we're here to help.
One Hundred Nights offers implementation support, from quick setup assistance to full-service onboarding and staff training.
Contact Us to Learn MoreFrequently Asked Questions
What is Galaxy Digital Get Connected?
Galaxy Digital's Get Connected is a cloud-based volunteer management platform serving 50,000+ mission-driven organizations including United Way, Habitat for Humanity, and the Humane Society. It offers volunteer recruitment, scheduling, hour tracking, mobile check-in, automated communications, and Salesforce integration. The platform has logged over 8 million volunteer hours and generated nearly $200 million in community impact.
How much does Galaxy Digital cost?
Galaxy Digital uses custom pricing based on organization size and needs. They offer multiple product tiers: Shift (simple, affordable for single coordinators), Sustain (for growing programs with 1-2 volunteer leaders), and Amplify (for multi-location organizations). A 30-day free trial is available. Contact Galaxy Digital directly for pricing—nonprofit organizations should inquire about special pricing arrangements.
Does Galaxy Digital integrate with Salesforce?
Yes, Galaxy Digital has native Salesforce integration, including support for Salesforce Nonprofit Cloud. The integration allows you to collect donations, manage volunteer contacts, and run your program from a unified dashboard. Volunteer data syncs bidirectionally, so engagement information flows between systems without manual data entry.
How does Galaxy Digital compare to other volunteer management platforms?
Galaxy Digital is best for mid-sized to large organizations needing enterprise features, Salesforce integration, and multi-location management. Alternatives include SignUpGenius (simpler, free tier, best for basic scheduling), Volgistics (starts at $17/month, comprehensive but dated interface), and VolunteerHub (starts at $150/month, all-in-one solution). Galaxy Digital excels in scalability and CRM integration but may be more complex than needed for small programs.
What are the main features of Galaxy Digital Get Connected?
Key features include: volunteer opportunity calendar and shift scheduling, mobile volunteer app for iOS and Android, check-in kiosk and mobile check-in, automated email and text reminders, digital liability waivers with e-signatures, background check integration with Sterling, volunteer profiles with skills and interests tracking, real-time hour tracking and impact reporting, volunteer recognition and awards tools, and integrated online giving functionality.
How long does it take to set up Galaxy Digital?
Galaxy Digital's Shift tier can be set up in under 15 minutes for basic volunteer scheduling. Full implementation with customized workflows, volunteer data migration, and CRM integration typically takes 1-2 weeks. The platform offers onboarding support and training resources. Most organizations can post their first volunteer opportunities within the first day.
Related Resources
Learn how to evaluate, implement, and maximize AI tools across your organization—from volunteer management to fundraising and communications.
Compare Galaxy Digital with Golden—a more affordable AI-powered alternative focused on volunteer-to-donor conversion.