Point
The volunteer management platform that doesn't just manage volunteers—it finds them for you. Point combines AI-powered volunteer discovery through a public app with comprehensive management tools, achieving a 97% attendance rate across 6,000+ nonprofits with a powerful free tier that rivals paid competitors.
What It Does (The Problem It Solves)
Posting volunteer opportunities on your website but struggling to attract new volunteers beyond your existing network? Point flips the script—instead of waiting for volunteers to find you, Point actively connects your nonprofit with motivated volunteers in your area through a public discovery app that uses AI to match people with causes they care about.
When someone downloads the Point volunteer app, they select their location and causes they're passionate about—homelessness, animals, food security, health, environment, and more. Point's AI then shows them relevant opportunities from nonprofits in their area, sends personalized notifications about upcoming events, and tracks their impact. For your nonprofit, this means volunteers discover you without paid advertising or recruitment campaigns—they find you because they already care about your mission.
Beyond volunteer discovery, Point provides all the management tools you need: customizable onboarding workflows with background checks, automated email and SMS communications, multiple check-in options (mobile, kiosk, QR codes), volunteer hour tracking, impact reporting, and database management for 10 to 100,000+ volunteers. Users describe it as "Eventbrite meets Salesforce, but for volunteer management"—and the core features are completely free.
Best For
Organization Size
- Small nonprofits with limited budgets (free tier covers most needs)
- Mid-sized organizations managing 100-5,000+ volunteers
- Faith-based organizations (special free account type available)
- U.S. and Ukraine nonprofits (currently limited to these regions)
Best Use Cases
- Volunteer recruitment: Attract new volunteers through Point's public discovery app
- Event-based volunteering: Food banks, community cleanups, tutoring sessions, shelter operations
- Organizations needing reliable attendance: Point achieves 97% volunteer attendance rate
- Nonprofits with limited tech budgets: Powerful free tier eliminates subscription costs
Ideal For (Roles)
- Volunteer Coordinators managing recruitment and scheduling
- Development Directors tracking volunteer-to-donor conversion
- Executive Directors reporting community impact
- Program Managers coordinating event volunteers
Key Features for Nonprofits
AI-Powered Volunteer Discovery
Attract motivated volunteers who already care about your cause
Point's public volunteer app actively matches community members with your nonprofit based on their location, interests, and behavior. When volunteers download Point and select causes they care about, your opportunities appear in their personalized feed—no advertising budget required.
- Machine learning recommends your events to relevant volunteers in your area
- Personalized push notifications about opportunities volunteers will actually care about
- Volunteers filter by cause (homelessness, animals, food, health, environment, etc.)
Comprehensive Volunteer Database
Manage unlimited volunteers with auto-synced data
Keep volunteer information organized whether you have 10 volunteers or 100,000. Point automatically syncs volunteer profiles, tracks engagement history, and maintains skills/interests data without manual spreadsheet updates.
- Unlimited volunteer profiles (even on free plan)
- Track volunteer hours, event attendance, and lifetime impact
- Group volunteers by program, team, or custom segments
Event & Shift Scheduling
Create volunteer opportunities volunteers can sign up for 24/7
Post volunteer shifts to your Point profile, website, and the public discovery app simultaneously. Volunteers browse opportunities, sign up for shifts that fit their schedule, and receive automatic confirmations and reminders.
- Recurring events and one-time opportunities
- Capacity limits and waitlist management
- Website embeds via widgets (WordPress, Wix, Squarespace)
Customizable Onboarding & Compliance
Automate volunteer screening, approvals, and background checks
Build custom onboarding workflows that track volunteer progress at every step. Incorporate admin approvals, digital waivers, credential verification, and automated background checks through Checkr integration—ensuring volunteers have required credentials before attending events.
- Custom application forms and volunteer questionnaires
- Digital waivers and document collection
- Integrated background checks via Checkr (automatically ordered in workflows)
Automated Time Tracking & Reporting
Log volunteer hours automatically and generate funder reports instantly
Track volunteer time through automatic check-in (Pro plan), manual entry, or volunteer self-reporting. Generate custom reports with one click showing total hours, volunteer retention, program participation, and community impact in dollars.
- Mobile check-in for volunteers arriving on-site
- Check-in kiosks and QR code scanning (Pro plan)
- Automatic insights dashboard and custom report builder
Automated Communications
Set it and forget it—Point handles confirmations, reminders, and thank-yous
Point automatically sends signup confirmations, event reminders, and thank-you messages via email and SMS—reducing no-shows and saving coordinators hours per week. Volunteers get push notifications about new opportunities matching their interests.
- Email entire volunteer database, event lists, groups, or individual volunteers
- SMS messaging for time-sensitive updates
- Calendar sync (Apple, Google, Yahoo) so volunteers never miss a shift
Volunteer-to-Donor Conversion
Turn engaged volunteers into financial supporters
Volunteers see their cumulative impact on their Point profile (hours volunteered, estimated dollar value contributed). When they're ready to support financially, Point integrates with PayPal, Venmo, Givebutter, DonorBox, and Donately for seamless donations—and syncs with Kindful CRM to track volunteers who become donors.
- Volunteer impact profiles show hours and dollar value contributed
- Integrated donation links (PayPal, Venmo, Givebutter, etc.)
- Kindful CRM integration connects volunteer and donor records
How This Tool Uses AI
Point uses AI primarily for its volunteer discovery and matching system—the public-facing app that connects volunteers with nonprofits. Here's exactly what's AI-powered and what's standard volunteer management functionality:
What's Actually AI-Powered
🤖 Volunteer-to-Opportunity Matching
- •Type of AI: Machine learning algorithm that matches volunteers with nonprofit opportunities
- •What it does: When volunteers sign up for the Point app, they select their location and causes they care about (homelessness, animals, food, health, etc.). Point's AI analyzes these preferences and shows them relevant opportunities from nonprofits in their area.
- •How it learns: The AI refines recommendations based on volunteer behavior—which events they click on, sign up for, attend, or skip. Over time, it learns what each volunteer genuinely engages with and surfaces similar opportunities.
- •Practical impact: Instead of posting volunteer opportunities and hoping people find you, Point actively delivers your events to volunteers who already care about your mission. This explains the 97% attendance rate—volunteers are pre-qualified by interest.
🤖 Personalized Notifications
- •Type of AI: Recommendation system for push notifications
- •What it does: Sends volunteers personalized alerts about nearby opportunities matching their interests and behavior patterns
- •How it learns: Tracks notification engagement (opens, click-throughs, signups) to refine timing and frequency
- •Practical impact: Volunteers receive notifications about opportunities they'll actually attend, reducing notification fatigue and improving engagement
What's NOT AI (But Still Useful)
- Event scheduling and shift management: Standard calendar/database functionality
- Automated email/SMS reminders: Rule-based automation (e.g., "send reminder 24 hours before event"), not AI-driven
- Time tracking and reporting: Traditional database queries and calculations
- Check-in kiosks and QR codes: Standard technology, not AI-powered
- Volunteer database management: CRM functionality without AI analysis
AI Transparency & Limitations
⚠️ Data Requirements
- •AI volunteer matching requires volunteers to actively use the Point app in your geographic area
- •If Point isn't popular in your region, the discovery feature has limited value
- •AI recommendations improve over time as more volunteers join the platform locally
⚠️ Geographic Limitations
- •Currently only available to nonprofits in the U.S. and Ukraine
- •Volunteer discovery app only effective in areas with active Point users
- •Rural areas may have fewer volunteers using the app than urban centers
⚠️ Human Oversight Still Required
- •AI matches volunteers to opportunities, but you still screen and approve volunteers
- •You control event descriptions, requirements, and volunteer management workflows
- •AI can't replace human relationship-building with volunteers
When AI Adds Real Value vs. When It's Just Marketing
✅ Genuinely useful AI:
- •Volunteer discovery matching (saves recruitment costs and reaches motivated volunteers you wouldn't find otherwise)
- •Personalized opportunity recommendations (improves attendance and volunteer satisfaction)
❌ AI you don't need:
- •If you already have more volunteers than you can manage, the discovery app won't help
- •If your volunteers come exclusively through referrals or partnerships, AI matching has limited value
Bottom Line: Point's AI volunteer matching is genuinely useful if you need to attract new volunteers beyond your existing network. The AI helps your nonprofit get discovered by people who care about your mission but don't know you exist yet. However, if volunteer recruitment isn't your challenge, Point's value is primarily its excellent (free) management features, not the AI.
Real-World Nonprofit Use Case
A community food bank serving 1,200 families per month was struggling with volunteer recruitment. Their website had a "volunteer" page, but signups were sporadic—mostly friends of board members or occasional corporate groups. They needed consistent volunteers for food sorting (Tuesdays/Thursdays) and distribution (Saturday mornings) but couldn't afford recruitment advertising.
After implementing Point's free tier, they embedded the volunteer widget on their website and created recurring shift opportunities in the platform. Within two weeks, they started receiving signups from the public Point discovery app—local residents who had downloaded Point, selected "food security" and "hunger relief" as interests, and were shown the food bank's opportunities based on their zip code.
The results after 4 months: They recruited 47 new volunteers through the Point app (people they had no prior connection with), achieved 95% attendance rates (because volunteers self-selected shifts they could commit to), and reduced coordinator time by 6 hours per week thanks to automated reminders, digital check-in, and automatic hour tracking. Three volunteers who started through Point later became monthly donors after seeing their cumulative impact on their volunteer profiles (127 hours = $3,048 in volunteer labor value).
The food bank coordinator said: "Point doesn't just help us manage the volunteers we already have—it finds people we'd never reach otherwise. And because they found us through their interests, they actually show up."
Pricing
Point offers nonprofit-specific pricing with a genuinely powerful free tier that includes unlimited volunteers and events—not a trial, but a permanent free option that most small to mid-sized nonprofits will never outgrow.
Core (Free)
$0/month - Permanently free for nonprofits
Includes:
- Unlimited volunteer database and profiles
- Admin dashboard for volunteer management and CRM
- Volunteer mobile app (iOS, Android, web)
- Public volunteer discovery app (AI-powered matching)
- Website integration widgets for recruitment
- Event sign-up and shift management
- Background checks and waivers
- Email and SMS messaging
- Automated communications and reminders
- Volunteer time tracking (manual and self-submission)
- Basic reporting and analytics
Best for: Small to mid-sized nonprofits managing 10-5,000 volunteers who don't need on-site check-in kiosks
Pro
$99/month (billed annually)
All Core features, plus:
- Check-in stations with kiosk mode
- QR code check-in and self-check-in
- Advanced reporting and custom analytics
- Priority support
Best for: Nonprofits needing automated on-site check-in (food banks, shelters, event-based volunteering) or advanced analytics for funder reporting
Network
Custom pricing
Designed for:
- Volunteer centers connecting multiple nonprofits to volunteers
- Foundations supporting multiple grantee organizations
- Multi-site nonprofit organizations (chapters, affiliates)
- Corporate sponsors covering subscription costs for partner nonprofits
Contact Point for custom pricing and network management features
Note: Pricing information is current as of January 2026 and subject to change. Please verify pricing directly with Point. All nonprofit plans are already discounted pricing.
Nonprofit Pricing & Special Offers
All Point plans are already nonprofit-discounted. The company is "mindful of subscriptions to partner with and support as many nonprofits as possible." This means Point's pricing structure is built specifically for nonprofit budgets—no separate discount application required.
Eligibility
- Charitable, non-proselytizing, community 501(c)(3) organizations
- Community ministries with 501(c)(3) status (can use free Core account)
- Religious congregations (special free account type available)
- Geographic restriction: Currently only available to U.S. and Ukraine nonprofits
Financial Assistance Options
- If a Volunteer Center, Foundation, or Corporate Sponsor is covering your subscription, Point's team can help with billing arrangements
- Network plans designed for funders supporting multiple nonprofits
Estimated Savings
Compared to paid volunteer management platforms:
- Free Core plan saves: $600-3,000+ annually compared to competitors (Volgistics starts at $17/month = $204/year; VolunteerHub starts at $150/month = $1,800/year)
- Pro plan ($99/month annual) is competitive with: Mid-tier volunteer management systems while including AI discovery features competitors don't offer
- Volunteer recruitment savings: Eliminates $500-2,000+ annual spend on recruitment advertising through the public discovery app
How to Access: Simply sign up at pointapp.org as a nonprofit. Point's nonprofit pricing is automatically applied during signup. No special application or verification process required for the free Core plan.
Learning Curve
Point is consistently praised for being intuitive and easy to use on both the admin side and the volunteer side. Reviews highlight it as one of the simplest volunteer management platforms available.
Time to First Value
- Account setup: 10-15 minutes (create profile, add organization details, configure settings)
- First volunteer opportunity: 15-30 minutes (create event, set shifts, publish)
- Website integration: 10-20 minutes (embed widget on WordPress, Wix, or Squarespace)
- Full proficiency: 1 week of regular use
Technical Requirements
- No technical or coding skills required
- Comfortable using basic web applications (if you can use Gmail, you can use Point)
- Basic familiarity with volunteer management concepts (shifts, check-in, hour tracking)
- Website admin access helpful for embedding widgets (but not required—can use Point's ready-made hub instead)
Support Available
- Chat support (described as "#1 in customer support" by users)
- Video support for onboarding and troubleshooting
- Live webinars for training
- Help center with documentation and tutorials
- Onboarding assistance included (even on free plan)
Reviews consistently highlight Point's customer support as "the best they've ever received from software"
Integration & Compatibility
Connects With
- Donor CRM: Kindful (bidirectional sync to connect volunteer and donor records)
- Website Platforms: WordPress, Wix, Squarespace (embeddable volunteer widgets)
- Background Checks: Checkr (automated ordering via onboarding workflows)
- Fundraising: PayPal, Venmo, Givebutter, DonorBox, Donately
- Authentication: Okta (single sign-on)
- Calendars: Apple Calendar, Google Calendar, Yahoo Calendar
Platform Availability
- Mobile Apps: iOS (iPhone/iPad), Android, Progressive Web App
- Web Dashboard: Chrome, Firefox, Safari, Edge (admin interface)
- Desktop: Web-based (no desktop app required)
- Geographic Availability: U.S. and Ukraine nonprofits only
Data Portability
- Full data export: Download all volunteer records, hours, and event data
- CSV reports: Export volunteer lists and time tracking data for funder reports
- You own your data: All volunteer information belongs to your nonprofit, not Point
- No API available: Custom integrations not possible—limits advanced automation
Integration Reality Check
Easy (10-15 minutes): Website widgets, calendar sync, Checkr background checks, payment integrations
Moderate (30-60 minutes): Kindful CRM integration, Okta SSO setup
Limitation: No API means custom integrations aren't possible. If you need volunteer data flowing into Salesforce, Bloomerang, or other CRMs not natively supported, you'll rely on manual CSV exports. This is Point's biggest integration weakness compared to enterprise platforms like Galaxy Digital.
💡 Pro Tip: Point works best as a standalone volunteer management system. If deep CRM integration is critical, consider platforms with APIs or native Salesforce integration.
Pros & Cons
Pros
- Unique volunteer discovery feature: Public app with AI matching helps nonprofits discover new volunteers who care about their mission—no other platform offers this
- Powerful free tier: Unlimited volunteers, events, and core features permanently free—rivals paid competitors without subscription costs
- Exceptional attendance rate: 97% volunteer show-up rate thanks to AI-powered matching and automated reminders
- Best-in-class customer support: Users describe Point's support as "#1" they've experienced—chat, video, webinars included even on free plan
- Extremely easy to use: Intuitive for both admins and volunteers—create first opportunity in 30 minutes, volunteers love the app
- Volunteer-to-donor conversion tools: Integrated donations and Kindful CRM sync help convert engaged volunteers into financial supporters
- Ad-free experience: Unlike free tools with ads, Point's free tier is clean and safe for all ages
Cons
- Geographic restrictions: Only available to U.S. and Ukraine nonprofits—excludes international organizations
- No API: Can't build custom integrations or automate advanced workflows—relies on built-in integrations only
- Volunteer discovery effectiveness varies by location: AI matching only works if Point users are active in your area—rural nonprofits may see fewer new volunteers than urban organizations
- Occasional reporting glitches: Reviews mention activity reports sometimes load incorrectly or show volunteer hours on wrong dates
- Missing features users request: No automatic first-time volunteer emails, no e-signature for onboarding forms (currently just file uploads)
- Limited CRM integration: Only Kindful natively supported—Salesforce, Bloomerang, or DonorPerfect require manual CSV exports
Alternatives to Consider
If Point doesn't feel like the right fit, consider these nonprofit volunteer management alternatives:
SignUpGenius
Simple scheduling-focused platform with robust free tier
Best for: Nonprofits prioritizing simple event scheduling over volunteer discovery. Free tier includes unlimited sign-up pages and automated reminders (with ads). Easier setup than Point but no public volunteer discovery app.
Pricing: Free tier; paid from $8.99/month
Why choose SignUpGenius instead: If you already have enough volunteers and just need better scheduling. Choose Point if you need to attract new volunteers through AI matching.
VolunteerMatch
Volunteer recruitment network with 100K+ nonprofits
Best for: Recruitment-only (not management). VolunteerMatch connects volunteers to nonprofits but doesn't handle scheduling, hour tracking, or communications like Point does.
Pricing: Free tier; Pro starts at $99/month
Why choose VolunteerMatch instead: If you only need recruitment and have other management tools. Choose Point for all-in-one recruitment + management in one platform.
Galaxy Digital
Enterprise volunteer management with Salesforce integration
Best for: Mid-to-large organizations needing enterprise features, Salesforce Nonprofit Cloud integration, multi-location management, and API access. Trusted by United Way and 50,000+ organizations.
Pricing: Custom pricing (starts higher than Point Pro)
Why choose Galaxy Digital instead: If you need Salesforce integration or API access for custom workflows. Choose Point if budget is tight and you want powerful free features plus volunteer discovery.
Why You Might Choose Point Instead
Volunteer discovery + management in one free platform. Point is the only tool that both finds new volunteers for you (through AI-powered public app) AND manages them comprehensively—all on a genuinely powerful free tier. Choose Point when you need to attract volunteers beyond your existing network without paying for advertising, while also managing scheduling, communications, and hour tracking in one system. The 97% attendance rate and exceptional support make it ideal for nonprofits that value reliability and ease of use.
Getting Started
Your First 48 Hours with Point: A step-by-step plan to go from signup to actively recruiting volunteers through the discovery app.
Step 1: Sign Up & Create Organization Profile (15 minutes)
Visit pointapp.org and create a free nonprofit account. Add your organization name, mission, logo, and select your cause categories (homelessness, animals, environment, etc.)—this helps Point's AI match you with relevant volunteers.
💡 Pro Tip:
Be specific with your cause categories. If you select "homelessness" AND "food security," you'll appear in searches for both, expanding your volunteer pool. Don't limit yourself to just one category.
Step 2: Create Your First Volunteer Opportunity (30 minutes)
Create your first event or recurring shift opportunity. Add a clear title ("Saturday Food Bank Sorting"), compelling description (what volunteers will do and the impact they'll make), date/time, location, and number of volunteers needed. This will appear in both the public Point app AND on your organization's volunteer hub.
💡 Pro Tip:
Write descriptions that emphasize impact, not just tasks. Instead of "Sort donations," try "Help us sort 500+ lbs of food that will feed 40 families this week." Volunteers respond to mission-driven descriptions.
Step 3: Embed Volunteer Widget on Your Website (15-20 minutes)
Point provides embeddable widgets for WordPress, Wix, and Squarespace. Add the widget to your "Volunteer" page so website visitors can browse and sign up for opportunities directly. Alternatively, use Point's ready-made volunteer hub and link to it from your site.
💡 Pro Tip:
If embedding feels technical, skip it for now and just link to your Point volunteer hub. You can add the widget later—the important part is getting opportunities live in the public discovery app.
Step 4: Wait for Discovery App Matches (Passive—1-2 weeks)
Once your opportunities are live, Point's AI automatically shows them to volunteers in your area who selected matching cause interests. You don't need to do anything—volunteers will discover you organically. Check your Point dashboard for new sign-ups from the public discovery app.
💡 Pro Tip:
Promote the Point volunteer app to your community! Share on social media: "Want to find local volunteer opportunities? Download the Point app and discover causes you care about." The more local volunteers use the app, the more discover your nonprofit.
Quick Win: First 48 Hours
What success looks like: Within 48 hours, you should have your organization profile live, at least one volunteer opportunity published, and your first automated email confirmation sent to a volunteer who signed up. If you embedded the widget, you should see the opportunity displayed on your website.
Time invested: 60-90 minutes total setup
Potential outcome: Passive volunteer recruitment running 24/7 through Point's discovery app—potentially reaching volunteers you'd never find otherwise
Need Help with Implementation?
Setting up volunteer management tools can feel overwhelming when you're already stretched thin managing programs. If you'd like expert guidance getting started with Point, optimizing your volunteer opportunities for discovery, or training your team, we're here to help.
One Hundred Nights offers implementation support tailored to nonprofits—from quick setup assistance to comprehensive volunteer strategy consulting.
Contact Us to Learn MoreFrequently Asked Questions
What is Point and how does it help nonprofits?
Point is an all-in-one volunteer management platform serving 6,000+ nonprofits with a unique public volunteer discovery app. When volunteers download Point, they select their location and causes they care about (homelessness, animals, health, etc.), and Point's AI matches them with relevant nonprofit opportunities in their area. For nonprofits, Point provides volunteer recruitment, database management, automated communications, time tracking, and impact reporting—all with a powerful free tier that includes unlimited volunteers and events.
How much does Point cost for nonprofits?
Point offers a completely free Core plan with unlimited volunteers, events, and database management—perfect for most small to mid-sized nonprofits. The Pro plan costs $99/month (if billed annually) and adds check-in kiosks, QR code check-in, and advanced reporting. Network plans (custom pricing) are available for volunteer centers, foundations, and multi-site organizations. All Point nonprofit pricing is already discounted, and religious congregations get special free accounts. Point is only available to U.S. and Ukraine nonprofits.
What is Point's AI-powered volunteer matching?
Point uses machine learning algorithms to match volunteers with opportunities based on their location, interests, and behavior. When volunteers sign up, they indicate which causes they care about. Point's AI then recommends relevant events and sends personalized notifications about nearby opportunities. The system learns from volunteer behavior—which events they click on, attend, or skip—and refines recommendations over time, helping nonprofits discover new volunteers who are genuinely interested in their mission.
Does Point integrate with my nonprofit's CRM or website?
Point integrates with Kindful donor CRM (to convert donors to volunteers and vice versa), website platforms like WordPress, Wix, and Squarespace (via embeddable widgets), Checkr for background checks, and fundraising platforms including PayPal, Venmo, Givebutter, DonorBox, and Donately. Point also connects with Okta for single sign-on and syncs events to Apple, Google, and Yahoo calendars. However, Point does not currently offer an API, which limits custom integrations.
How does Point compare to SignUpGenius, Volgistics, or VolunteerMatch?
Point excels in volunteer discovery—its public app actively matches volunteers to nonprofits, unlike SignUpGenius (scheduling-focused) or Volgistics (comprehensive but no discovery app). Compared to VolunteerMatch, Point offers more integrated management features beyond recruitment. Point's unique advantage is the 97% attendance rate and powerful free tier with unlimited volunteers. However, Point lacks API access (limits custom integrations) and is U.S./Ukraine only. Choose Point if you want both volunteer recruitment AND management in one system with minimal cost.
What's the learning curve for Point volunteer management?
Point is beginner-friendly with an intuitive interface for both admins and volunteers. Organizations can create their first volunteer opportunity within 30 minutes, and volunteers consistently praise the app's ease of use. Point offers chat support, video tutorials, onboarding assistance, webinars, and training resources. Reviews highlight Point as having the best customer support in the volunteer management category. Most coordinators are fully proficient within 1 week of regular use.