Apricot by Social Solutions Nonprofit Discount & Pricing

Apricot (now part of the Bonterra family as Bonterra Impact Management) is a comprehensive case management and outcomes tracking platform specifically designed for nonprofit social service organizations, community health programs, workforce development agencies, and human services providers. With over a decade of history serving the nonprofit sector, Apricot provides sophisticated tools for client intake, case management workflows, program service delivery tracking, participant outcome measurement, compliance reporting, and funder-required data management—all in a cloud-based system that centralizes program data and eliminates spreadsheet-based tracking. Unlike generic CRM or database tools, Apricot is purpose-built for human services nonprofits managing complex client journeys, multi-program service delivery, longitudinal outcome tracking, and reporting requirements from government agencies, foundations, and accrediting bodies.

Apricot's core capabilities address the unique data management challenges of social service organizations. The customizable case management system tracks client demographics, service history, assessments, goals, interventions, referrals, and outcomes across single or multiple programs, the form builder creates custom intake forms, assessments, and data collection instruments without coding, the outcomes measurement tools capture baseline data, track progress over time, and measure participant-level and program-level impact with pre/post comparisons, the reporting engine generates funder-required reports, program dashboards, and aggregate analytics to demonstrate impact and inform program improvements, the compliance tracking features ensure programs meet regulatory requirements and accreditation standards with audit trails and data validation, the document management system stores client files, consent forms, and program documentation securely with role-based access controls, and the participant portal allows clients to complete intake forms, update information, and access resources online. Workflow automation streamlines case management tasks like appointment reminders, follow-up scheduling, and status updates, while built-in analytics and data visualization help program managers identify trends, monitor participant progress, and demonstrate outcomes to funders.

For nonprofit social service providers, Apricot solves critical operational challenges that spreadsheets and generic databases can't address: centralized client data eliminates duplicate entry across programs and provides holistic view of participants served by multiple programs, customizable forms and workflows adapt to each program's unique service model and data collection needs without requiring IT staff or custom development, longitudinal outcome tracking follows participants over months or years to measure sustained impact beyond program completion, funder reporting automation generates HUD, SAMHSA, United Way, and custom foundation reports directly from program data without manual compilation, data validation and required field logic ensures data quality and completeness for compliance and accreditation reviews, and secure cloud-based access enables remote teams and multiple sites to collaborate on shared client records. Apricot is particularly valuable for organizations managing homeless services, behavioral health programs, youth development, workforce training, refugee resettlement, domestic violence support, food security programs, or any service where tracking participant progress, documenting interventions, measuring outcomes, and reporting to multiple funders is mission-critical. Apricot operates on custom pricing based on organizational size, number of programs, data complexity, and user count—with pricing not publicly disclosed but typically requiring contact with Bonterra sales for custom quotes. A 30-day free trial is available. While no nonprofit discount is formally offered, Apricot's pricing is designed for nonprofit budgets, and the platform exclusively serves mission-driven organizations in the social services sector.