Salesforce Einstein Nonprofit Discount & Pricing

Salesforce Einstein is an advanced AI layer built directly into the Salesforce Nonprofit Cloud platform, bringing predictive analytics, automated insights, and intelligent recommendations to nonprofit program management, fundraising, and operations. Unlike standalone AI tools that operate in isolation, Einstein is embedded across every aspect of Salesforce—predicting program outcomes, identifying at-risk participants, surfacing donation trends, automating case notes, and recommending next-best actions based on historical patterns. Einstein's power lies in its deep integration with Salesforce's data model: it learns from your organization's unique data (donor relationships, program interactions, volunteer engagement, grant applications) to deliver AI predictions and recommendations tailored to your nonprofit's mission. For organizations already using Salesforce Nonprofit Cloud or considering it, Einstein transforms raw data into actionable intelligence without requiring data science expertise or separate AI platforms.

Einstein's core capabilities span prediction, automation, and natural language processing across the nonprofit lifecycle. Einstein Prediction Builder allows nonprofits to create custom AI models without coding—predict which donors are likely to make major gifts, which program participants are at risk of dropping out, or which volunteers are likely to continue engagement, Einstein Discovery surfaces hidden patterns in your data and recommends actions to improve outcomes (e.g., identifying factors that lead to successful program completion or donor retention), Einstein Case Classification automatically categorizes and routes incoming support cases, volunteer inquiries, or program applications to the right team members, Einstein Lead Scoring ranks prospective donors, corporate partners, or grant opportunities based on likelihood to convert, Einstein Activity Capture logs emails and meetings with donors, partners, and stakeholders automatically into Salesforce records, Einstein Voice enables voice-activated data entry and queries ("Show me this month's donation totals for recurring donors"), Einstein Bots provide AI-powered chatbots for answering common questions on websites or portals (volunteer sign-up FAQs, donation processing, program eligibility), Einstein Email Insights analyzes email engagement patterns and recommends optimal send times for fundraising campaigns, Einstein Analytics (Tableau CRM) delivers AI-augmented dashboards with natural language querying ("Why did donations drop last quarter?"), and Einstein Predictions for Nonprofits includes pre-built AI models designed specifically for common nonprofit use cases like donation likelihood, program completion prediction, and engagement scoring. Einstein integrates natively with Salesforce's entire ecosystem—Nonprofit Success Pack (NPSP), Program Management Module, Accounting Subledger, Marketing Cloud—ensuring AI insights flow seamlessly across your operations.

For nonprofits, Einstein addresses critical challenges in turning data into impact: program directors can predict which participants are at risk of dropping out of services and proactively intervene with targeted support, development teams can identify major gift prospects by analyzing past donor behavior and engagement patterns, grant writers can prioritize applications to foundations with the highest likelihood of funding based on historical data, volunteer coordinators can predict volunteer retention and automate personalized re-engagement campaigns, case managers can save hours by auto-generating case notes and next steps from meeting recordings, board liaisons can surface insights from complex datasets without needing technical expertise, and executive directors can use Einstein Discovery to understand what factors drive mission outcomes and where to focus resources. Salesforce Einstein is available to nonprofits through the Power of Us program, which provides 10 FREE Nonprofit Cloud Enterprise licenses (including core Einstein features like Try Einstein mode with one active prediction) to eligible nonprofits, with additional licenses available at significant nonprofit discounts. For nonprofits wanting to upgrade beyond "Try Einstein" to multiple active predictions, Einstein Predictions is available at a 75% nonprofit discount ($225/year). This makes enterprise-grade AI accessible to nonprofits already invested in Salesforce or those seeking a unified platform where CRM, program management, and AI work together seamlessly.