Zoho CRM Nonprofit Discount & Pricing

Zoho CRM is a comprehensive customer relationship management platform with Zia AI assistant that provides predictive analytics, lead scoring, sales forecasting, and intelligent automation capabilities. The platform combines traditional CRM functionality with advanced AI features to help organizations manage donor relationships, track fundraising pipelines, automate outreach campaigns, and gain insights from donor data through machine learning.

Zia, Zoho's conversational AI assistant, acts as a virtual sales coach that predicts deal outcomes, recommends optimal times to contact donors, identifies anomalies in donation patterns, and automates routine data entry tasks. The platform integrates with email, social media, and communication tools to provide a 360-degree view of donor interactions, while workflow automation reduces manual tasks like follow-up emails, task assignments, and pipeline updates. Zoho CRM supports custom modules, fields, and workflows to adapt to unique nonprofit fundraising processes.

For nonprofits, Zoho CRM is particularly valuable for managing donor databases, tracking major gift prospects through fundraising pipelines, automating donation acknowledgments and stewardship communications, analyzing giving patterns to identify upgrade opportunities, coordinating multi-channel fundraising campaigns, and generating reports for board presentations and grant applications. The platform offers flexible pricing starting with a free tier for up to 3 users, with paid plans from $14-65/user/month depending on features needed. Zoho's nonprofit program provides wallet credits with 50/50 cost-sharing, effectively reducing costs by 50% over 5 years.